Frequently Asked Questions

Discover everything you need to know about Maison Asrar’s luxury fragrance collections and services.

Are Maison Asrar fragrances original and long-lasting?

Yes, all our fragrances are 100% authentic, crafted with high-quality essential oils and premium ingredients to ensure a sophisticated scent profile and exceptional longevity on the skin.

What are your shipping times and costs?

We offer worldwide shipping. Orders are typically processed within 24-48 hours. Domestic delivery takes 3-5 business days, while international shipping varies by location, usually arriving within 7-14 business days.

Can I return a perfume if I don't like the scent?

Due to hygiene and safety standards, we can only accept returns for items that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.

Do you offer samples or discovery sets?

We occasionally offer discovery sets that allow you to explore our range before committing to a full-sized bottle. Please check our 'Collections' page for current availability.

How should I store my Maison Asrar perfume to maintain its quality?

To preserve the integrity of the fragrance, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer or cabinet.